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IPC Patients

Patients IPC is committed to serving patients’ needs at all phases of their hospital stay.  If you’re planning a hospital stay, or have been recently admitted to an IPC hospitalist’s care, you may have questions about the hospitalist’s role during your care.  If you or your primary care physician want more information about what is a hospitalist, click here (PDF).

Those of you who have been recently discharged by an IPC hospitalist may have questions about billing, insurance or refunds, which we want to promptly address. Below please find contact information where you can direct your specific concerns.

Billing Questions

If you have a question about your bill, please contact Account Services at the toll-free number displayed on your billing statement. If you have additional billing questions, feel free to contact Customer Service at 1-800-467-0132.

Insurance Submission

IPC will bill your primary insurance directly in most cases. If you would like to provide updated insurance information, please contact Insurance Eligibility at 1-800-508-4317.

Refund Questions

If you have received a refund check and have a question about it, or you have a general question about a refund payment, please contact Refunds at 1-800-734-5839.

We appreciate the opportunity to provide you with access to our highly skilled team of hospitalist professionals.